Staff on-site 24 hours a day
- Emergency assistance or urgent needs
- 24/7 monitoring and check-ins
- 24/7 access to a team of trained professionals
Supported housing with personal care
- Tailored care plans
- Personal care, house chores, and social assistance
- Support and supervision available on-site
Our Objective
Our objective is to provide a holistic approach to develop people’s independence and to enjoy the everyday experiences and opportunities provided the local and wider community.
Our Aim
Our aim is to provide a high quality service with comprehensive care planning and risk assessment to reflect individual needs and preferences, and where life challenges can be addressed and eased through encouragement and interaction. We are committed to working to the highest professional standards on a multi-disciplinary and partnership basis to offer real community living.
Accessing our support is easy!

1. Request a call back
We will discuss your care and
support needs and formulate a care plan specific to you

2. Consultation
We will assess your care and
support needs and formulate a care plan specific to you or your loved one

3. Support Begins
Our team will find you a suitable support worker who will begin providing support right away.
Get in Touch!
We’re here to help. Please fill out the form below and we’ll get back to you as soon as possible.
- hello@excellencecare.co.uk
- 01642 054500
-
Office Location
15a Darlington Road
Ferryhill
DL17 8JP